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Insurance News

Income Protection Complaints Remain a Key Life Insurance Pressure Point Income Protection Complaints Remain a Key Life Insurance Pressure Point
28 Oct 2026: Paige Estritori

The Australian Financial Complaints Authority’s latest annual review has put income protection insurance back in focus, with the product again attracting the highest number of life insurance complaints in 2025-26. The figures are a useful reminder that the real value of cover is tested not at purchase, but when illness or injury interrupts a person’s capacity to earn. - read more
Farm Flood Dispute Shows the Cost of Delayed Claims Handling Farm Flood Dispute Shows the Cost of Delayed Claims Handling
28 Oct 2026: Paige Estritori

A recent Australian Financial Complaints Authority determination involving a flooded farmhouse has put claims handling back under the microscope for rural policyholders, after the insurer was ordered to pay almost $432,000 across building repairs, additional temporary accommodation, professional costs and compensation for non-financial loss. The decision, dated 27 August 2026 and reported by Insurance News on 15 October 2026, is a useful reminder that the practical aftermath of a farm flood can extend well beyond the first clean-up. - read more
Truck Claim Dispute Shows Disclosure Evidence Matters Truck Claim Dispute Shows Disclosure Evidence Matters
24 Oct 2026: Paige Estritori

A recent Australian Financial Complaints Authority decision involving a vandalised Hino truck is a useful reminder that disclosure disputes in commercial motor insurance turn on evidence, not assumptions. Reported by insuranceNEWS.com.au on 15 October 2026, the matter ended with Suncorp being ordered to reinstate the policy and reassess the claim after AFCA found the insurer had not proved that undisclosed driving history would have justified refusing the risk. - read more
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Professionals Insurance Articles

Why Do Different Professions Need Different Types of Business Insurance?
Why Do Different Professions Need Different Types of Business Insurance?
Business insurance encompasses a range of insurance products designed to protect businesses against financial loss arising from insured events. Depending on the nature of the business, insurance may respond to property damage, legal liability, professional services, cyber incidents, employee-related risks and other operational exposures. - read more
Protecting Your Professional Income: Understanding Income Protection Insurance
Protecting Your Professional Income: Understanding Income Protection Insurance
Income protection insurance is a financial safety net for individuals who are unable to work due to illness or injury. It ensures that you receive a percentage of your income during times when you cannot earn a salary, helping you maintain your lifestyle as you recover. This type of insurance offers peace of mind by providing financial support when it is needed most, allowing you to focus on recovery rather than financial pressures. - read more
How Do Insurance Brokers Assess the Risks Faced by Different Professions?
How Do Insurance Brokers Assess the Risks Faced by Different Professions?
Risk assessment in insurance is the process of identifying, analysing and evaluating the exposures that may result in an insured event or financial loss. For professionals and businesses, this assessment considers the nature of the services provided, the operating environment, contractual obligations, regulatory requirements and other factors that may influence the likelihood or potential cost of future claims. - read more
When Are Australian Professionals Required to Hold Insurance?
When Are Australian Professionals Required to Hold Insurance?
Australian professionals may need insurance because of laws, licensing rules, professional body standards, client contracts, leases, tenders or operational risks. This guide explains the main sources of insurance obligations and what to check before accepting work. - read more
The Importance of Professional Indemnity Insurance for Freelance Professionals
The Importance of Professional Indemnity Insurance for Freelance Professionals
Professional indemnity insurance is a vital safety net for freelance professionals. It is designed to protect individuals offering expert services or advice from claims of negligence or misconduct. Whether you're a consultant, designer, or engineer, having this insurance ensures that you're prepared for unexpected liabilities that could arise from your professional activities. - read more

Knowledgebase
Public Liability Insurance:
A very broad term for insurance covering liability exposures for individuals and business owners. It provides broad coverage, generally including all exposures for property damage and bodily injury.