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Australian Insurers Face Challenges in Risk Preparedness

Cyber Threats and AI Pose Growing Concerns for the Industry

Australian Insurers Face Challenges in Risk Preparedness?w=400

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Recent findings from the PwC Insurance Banana Skins Survey reveal that Australian insurers are trailing their global counterparts in risk preparedness.
The survey, which gathered insights from 698 insurance executives across 42 territories, indicates that Australian insurers scored 6.6% lower on the Preparedness Index compared to the global average.

Cyber threats continue to be the leading concern for the industry, maintaining their position at the top of the risk landscape. Notably, artificial intelligence (AI) has surged from 11th to third place in just two years, highlighting the rapid evolution of technological risks.

Antonie Jagga, leader of PwC’s insurance operations in Australia, emphasized the unprecedented speed at which these risks are developing. He noted that the acceleration of cyber, technology, and AI-related risks is creating a preparedness gap that didn't exist two years ago, with Australian insurers feeling less equipped to manage these challenges compared to their global peers.

Political risks have also climbed the ranks, moving up four places to fourth position. This shift reflects increased governmental scrutiny over the insurance sector, particularly concerning premium hikes and limited coverage in areas prone to natural disasters like cyclones and floods. Global geopolitical tensions further contribute to this heightened sense of political risk among Australian insurers.

Jagga highlighted that affordability remains a central theme as the industry moves into 2026. He stressed the importance of insurers leveraging technology not only to manage their own risks but also to make coverage more accessible and affordable for Australians, especially those in high-risk regions.

To enhance affordability, the industry is encouraged to adopt data-driven pricing methodologies. By utilizing AI and comprehensive risk data, insurers can better align premiums with actual exposures rather than relying on traditional methods. This approach aims to reduce underinsurance, keep essential protections within reach for those in high-risk areas, and deliver better outcomes when claims are made.

For personal trainers, these developments underscore the importance of staying informed about the evolving insurance landscape. As cyber threats and AI-related risks become more prominent, ensuring that your insurance coverage addresses these emerging challenges is crucial. Additionally, being aware of potential premium adjustments due to political and environmental factors can help in making informed decisions about your insurance needs.

Published:Monday, 20th Apr 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

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Claim Adjuster:
An insurance professional who investigates and evaluates insurance claims to determine the amount the insurance company should pay.