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Rising Insurance Costs Pose Challenges for NSW Restaurant Owners

Exploring the Impact of Soaring Premiums on the Hospitality Sector

Rising Insurance Costs Pose Challenges for NSW Restaurant Owners?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Recent findings from a survey conducted by Business NSW have highlighted a growing concern among businesses in New South Wales regarding escalating insurance premiums.
The survey revealed that 64% of respondents are not fully insured against catastrophic events, and nearly 80% have experienced double-digit rate increases over the past year.
Alarmingly, one in three businesses reported premium hikes exceeding 30%.

For restaurant and café owners, these rising costs present significant financial challenges. The hospitality industry, already operating on tight margins, may find it increasingly difficult to absorb such substantial increases in operational expenses.

Daniel Hunter, CEO of Business NSW, pointed out that the state government collects substantial revenue through the emergency services levy and stamp duty on insurance. He noted that businesses are growing increasingly frustrated with having the highest-taxed premiums in mainland Australia. This financial burden forces many to either bear the escalating costs or forego insurance coverage altogether, leaving them vulnerable to unforeseen events.

The Insurance Council of Australia has advocated for the removal of the emergency services levy, arguing that it disproportionately affects those least able to afford it and does not fairly reflect the potential need for emergency services. The NSW government has acknowledged these concerns and is consulting on transition arrangements and a replacement model.

In this challenging environment, restaurant owners should consider the following steps to manage their insurance costs effectively:

  • Explore Policy Bundling: Combining multiple insurance policies with a single provider can often lead to discounts and more manageable premiums.
  • Enhance Risk Management Practices: Implementing comprehensive safety measures and staff training can reduce the likelihood of incidents, potentially leading to lower insurance costs.
  • Seek Professional Advice: Consulting with insurance brokers who specialise in the hospitality sector can provide tailored solutions and help identify cost-saving opportunities.

By proactively addressing these issues, restaurant and café owners can better navigate the complexities of the current insurance landscape and protect their businesses from potential risks.

Published:Monday, 27th Oct 2025
Source: Paige Estritori

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